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3 isues - deleted SVTs reattaching, Milestones keep firing, agremeent owners not updating

Hi Michael,       and thank you very much for your help!  i will go digging in the SVT tables.   I will also check that slmbrsvc demon for SLM, w

11 February 2012

3 isues - deleted SVTs reattaching, Milestones keep firing, agremeent owners not updating

Hi Dan,   You mentioned that these problem SVTs were deleted but still keep attaching to Incidents.  That suggests that the zSLMGen:_MeasReqAssoc`! filter for these SVTs were not removed. The slmbrsvc process is responsible for deleting the association and milestone filters when you delete an (...)

11 February 2012

3 isues - deleted SVTs reattaching, Milestones keep firing, agremeent owners not updating

  Hi forum   I have 3 fairly major issues in SLM, and I am hoping you can help.  I thought about logging 3 discussions but I thought I would start withon, and then split if need be.   Remedy version:    

11 February 2012

Re: How to generate a report for Servers Device list with Host name and configured instances in Proactive net v7.7?

You may be able to get what you're looking for with "pw device list" and maybe "pw monitor list".       Regards,   Garland Smith

11 February 2012

Re: Quality of BMC Communities Search feature

Thanks for the update Anirban, thats unfortunate but I appreciate you taking the feedback into consideration.

11 February 2012

Calendar in Control-M

Hi Jack   Job should run on the selected days as per your calender "2012". Job will execute next on Feb 14th.  It will run as  dummy on all non-selected dates in calender 2012. Please order the job under Odate 2/12/2012, 2/13/2012, 2/14/2012 and see the difference in "Tasktype" in General tab. (...)

11 February 2012

ITSM: Person details in IM Customer field

I have also come across a BMC KB article which suggests changing the qualification of a particular workflow for this, but that has not worked.   Harisharan

11 February 2012

change process

in change management process the task can be change the status from staged to assignment in review & authorize stage??

11 February 2012

Java Remedy 7.1 API - ERROR (552): Failure during SQL operation to the database

You could probably simplify a lot of the Java, ie.                   returnValue.add(new EXTCMDBMenuObjectsUsedAttributes(                         entry.get(fieldIds[0]).getValue() != null ? entry.get(fieldIds[0]).getValue().toString() : "null",                         (...)

11 February 2012

blcli createVirtualGuest failing

Hi Umar,   I tried specifying both and works. But Per the documentatio it would be possible to omit the DiskInfo tags for the disks already existing on the template and then build some more disks on top.   Maybe it has a special syntax??   (...)

11 February 2012

ITSM Suite missing an important Index?

Hi, I agree with Misi, in the older versions of SLM are missing a number of key indexes that causes performance issues and gains are usually made here by adding in the correct indexes.   The Overview Console also is one overlooked area, you are correct in that a plugin does the work for record (...)

11 February 2012

Re: Need help on srm

What about approval process configurations? (Custom Config->Foundation->Advanced optios).If request doesnt get any approval, It will move to next stage as OOTB behaviour.(From Draft->Request For Authorization->Request For Change->Planning In Progress)   Cheers!   (...)

11 February 2012

ITSM - Contact Permissions Issue

Hi, appadmin "should" be created from the People console so you can easily add in the permissions needed.   To add from the User form, you will need to use the drop down to add the correct groups to the user.  You may need to lookup the group id's dependant on the permission group (as it may be (...)

11 February 2012

Re: ITSM Suite missing an important Index?

Hi,   I have analyzed a lot of different ITSM log files, and I do not recall this as an issue that I have seen as a problem.   ITSM76 seems pretty well tuned in many ways. The SLM-stuff can sometimez bog down the system, or so it seems.   I guess it depends much on your data and how your users (...)

11 February 2012

Java Remedy 7.1 API - ERROR (552): Failure during SQL operation to the database

Hi, as Bob mentions, you need to properly form your SQL Statement.  You should be executing your SQL Statement in a SQL Client for validation, or as mentioned turn SQL logging on to see what the correct formation of this SQL statement is.   Are you actually putting "$VUI$" into the statement in (...)

11 February 2012

Re: Lable Changes:

Resolved! AR System Message Catalog form has everything!   Cheers!   @GG

11 February 2012

DataStage With Control-M

up

11 February 2012

How to generate a report for Servers Device list with Host name and configured instances in Proactive net v7.7?

Hi All,   How to generate a report for Servers list in ProactiveNet v7.7with Host name and configured instances?   I would like to find what are the instances discovered by each server.  Under Root > Device > Server location. If expand each server few servers are showing all instances (...)

11 February 2012

Java Remedy 7.1 API - ERROR (552): Failure during SQL operation to the database

I think it takes a lot to really implement the Java API query.  It takes also alot of exprience on this one.  But Let me just try with if you can do this.  This is an actual code from Remedy API 7.1. arapi71.jar   You need to have an implementation that search for what yo are looking for in a (...)

11 February 2012

blcli createVirtualGuest failing

Have you tried specifying both the VMXDatastore and the VMwareDiskSettings tags? What is the exact build you're on?

11 February 2012

Calendar in Control-M

Hi I have still problem in calendar, when I am triggering the job today according to calendar, job runs successfull but it not running on next schedule date. Following are screenshots. Help please.

11 February 2012

for New York and he should

Visit any Grammy Awards 2012 Live Stream Boutique for Grammy Awards 2012 Live Stream treats not Grammy Awards 2012 Live Stream anywhere Grammy Awards 2012 Live Stream . Our Grammy Awards 2012 Live Str

11 February 2012

Re: Issue during SLM Installation --Server Group

I found the same errors when building data sources for SLM after we started running Server Group configuration.   Note this recommendation from BMC (which I found after the fact) in KA317572:   BRIE (Business Rules Engine) must have the same ranking as the Administration operation.  You must (...)

11 February 2012

Control-M Architecture

Probably best trying to address one problem at a time.  Let's start with long userdaily -- you aren't using SYSTEM for all your userdailies are you?  If so, that's the first problem to tackle.

11 February 2012

Back up the CTM Server Database without affecting the Produccion

If you are using SQL Server, my advice is to let the SQL Server tools do the backup.  It's much easier to manage and restore.    Robert

11 February 2012

Atrium SSO 7.6.04 - BMCSSG13231: Agent installation not detected

After installing Atrium SSO 7.6.04 I received the error BMCSSG13231: Agent installation not detected.  I am not certain what that means.  I have searched through the community and can't seem to locate what I need to fix the issue.   Running this on Windows 2008 R2 Enterprise 64 bit (...)

10 February 2012

BPPM - How can BPPM notify if data collection stops or gets no data?

BMC Policy doesn't allow us to answer that in a public forum.  You can get in touch with your salesperson who can set up a discussion with Product Management, though.   Hal

10 February 2012

BPPM - How can BPPM notify if data collection stops or gets no data?

Any release date or estimate for version 9?

10 February 2012

Monitor of VM machines on a SAN

Hi All, I have a customer who is using Patrol centra with usual patrol configuration set up etc. He is using sentry for monitoring the drives connected the SAN, but apparently this can not handle VM machines ? What do other people use to handle this, in terms of patrol ? Regards, (...)

10 February 2012

Lable Changes:

Any Thoughts:   I want to modify Labels of each link/field to arabic. I managed  it at some extent but need your help to change requester info (Name, Email,phone etc). I tried to change javascript stored under SR HTML config but it dint work coz it has only variables for this info.Also I found (...)

10 February 2012

Re: Smart Groups using both the "any" and "and" match conditions

It’s possible.  that should have been migrated w/ the upgrade..

10 February 2012

Re: Smart Groups using both the "any" and "and" match conditions

This is extremely weird.   The first time I went into one of already created Smart Groups, neither the "is one of" (nor the "is not one of") option were there. Indeed, I copied all the available options in my post above.   But when I created a new Smart Group, the "is one of" and the "is not (...)

10 February 2012

Re: Normalization Question

Version Normalization feature is not to normalize the VersionNumber, but to populate a new attribute called MarketVersion which is used by ITSM for license management.   If your CI has VersionNumber, then it expects a product with that version. Otherwise normalization will fail.   Other option (...)

10 February 2012

Normalization Question

That makes sense.   One last question; if I was normalizing a CI type that would have a version such as OS, do I need to add every version to the PC or, if I leave the version normalize feature off in NE, will NE still normalize just the model?   I guess a moe straight forward question is will (...)

10 February 2012

Re: Normalization Question

Assuming that there is no Model/Version association then     1.       CI has “Fire V240 and SUN MICROSYSTEMS” ---> this will be normalized   2.       CI has “Fire V240 and NULL manufacturer  ---> this will be not be normalized   a.       This is what you are trying to solve (...)

10 February 2012

Re: Normalization Question

If you have global company association that should be ok.   Manufacturer  is required for NE to lookup the Product.   Can you send one product information and how CI data is coming in from discovery?

10 February 2012

how to assign to a group when a specific field has been selected

Yesterday finaly an engineer helped me out at the Office.   thnxs everyone. issue is solved now.

10 February 2012

Normalization Question

For this particular data set, I will not allow NE to create PC entries. As an example, we have PC entries created for all of our Computer System Hardware models. Discovery data is imported and the HW is normalized to the rigt CTI + Name. So, in the PC, we have the   Product created under the (...)

10 February 2012

Normalization Question

Ryan   Are you planning to create entries in Product Catalog using Normalization engine? depending on this you need to setup your configuration.   Let's say you already have PC populated with products. NE will use following attributes from CI to serach in PC, Model/Manufacturer/Version/Patch. (...)

10 February 2012

Re: AIE and Integrator questions - Need help

Attached are the log files   The other Atrium Core consoles work fine. It's just the Integrator that fails.   Monday Webex would be great!

10 February 2012

blcli_storeenv doesn't seem to store multiple line output

I missed it atleast 3 times previously when I looked at your commands ! So its spotted too late !! Anyways, it has cleared the confusion around !

10 February 2012

Complie MIB's funtionality in BPPM

Hi,   Compile MIB's functionality in BPPM looks to be very easy but it is not producing mcsnmptrapd.map, mcsnmptrapdmib.baroc, mcsnmptrapdmibe.baroc files.   Is this functionality can be achieved in any another way apart from SNMP Configuration Manager? as it is failed to compile one of our (...)

10 February 2012

blcli_storeenv doesn't seem to store multiple line output

Hi Rohit,   Well spotted !!! It works indeed with blcli_execute. The variable is set

10 February 2012

File descriptor setting change

Hi Martin, Greetings!!   Thanks for your input---This is what I found in limits.conf file---   # /etc/security/limits.conf # #Each line describes a limit for a user in the form: # # # #Where: # can be: # - an user name # - a group name, with @group syntax # - the wildcard *, for default (...)

10 February 2012

Re: Export Provision Job Run Log and Other Details

blcli_execute ProvisionJob getDevicesByJobRunid blcli_execute Utility listPrint blcli_storeenv devices for device in $devices) do blclI_execute Server findById $device blclI_execute Server getPmDeviceId blcli_storeenv deviceId blcli_execute ProvisionDevice getProvDeviceByDeviceId $deviceId (...)

10 February 2012

Re: AIE and Integrator questions - Need help

I looked at the log file it looks fine. the plug-in got loaded successfully. the xml file also look good. Can you check below two log file is there any error if it then can you share the log file. in the meen time we will have a webex sceduled on monday let me know ur convinent time.   (...)

10 February 2012

blcli createVirtualGuest failing

Hi Santosh,   I'm working with Miguel on this issue.   I used the PlatformInfo Section from the VGP as well, but it doesn't work.   I made it working if I don't Specify both VMXDatastore and VMwareDiskSettings elements, and then the job runs and creates a clone of the template.   The problem is (...)

10 February 2012

Can I autogenerate an incremental CI ID for asset imports

To date I've been giving the CI ID as the CI Name.  Now I'd like to retrospectively assign all assets an incrementing CI ID such as CI00001, CI00002 etc - is there any way I can do this?

10 February 2012

Run Filter while running GetListEntryWithFields via ARAPI

Hi,   we are using the ARAPI in C#.NET and getting data from ARS with the GetListEntryWithFields-Command. We have the problem that some fields don't have any text because they are filled out with a filter.   So the question is: How can we get these entry with all data and not only the data (...)

10 February 2012

Re: Script Function Libraries

something like this:   blcli_execute DepotFile getDBKeyByGroupAndName "" "" blcli_execute DepotFile getLocation blcli_storeenv depotLoc cp "$depotLoc" toSource . ./toSource

10 February 2012

Changing Data in Multiple Forms.

Hi All,   How can I implement a workflow which can change the data in multiple forms similar to DMT ?   SNeel...

10 February 2012

VMware ESX provisioning, post-install script not executed

if you look in the kickstart file via the system package you should see where your post-install is run (and it should run on the target) - however - i thought esxi didn't really use kickstart though?  have you been able to have this work outside (...)

10 February 2012

Re: blcli createVirtualGuest failing

I have attached one of the working VGJ.xml, have a look at it hope it will help.   The best way is to export VGP.XML from your existing template and replace the Patforminfo section in to your VGJ.xml which you are using to provision a new VM via (...)

10 February 2012

Scheduled jobs not running ??

for a x64 system w/ 8g of memory you should be able to set the max heap per instance to 4g - i'm not sure what's it's set to now as that max heap line you sent is allocated, not really the max iirc.  the max heap on your instance is seen in the infra structure manager gui if you edit the (...)

10 February 2012

Re: BMC Atrium Product Catalog Data 1.0.00.01 is now GA

Thanks for the update and the explanation. If you could please let us know when it has been made available and the proper method of getting the download, it would be most appreciated.

10 February 2012

Monitoring Microsoft Lync Server 2010

Hi,   Just so everybody knows, Sentry has just released an article on how to monitor Microsoft Lync Server 2010 with BMC PATROL and Monitoring Studio KM.   The solution monitors the processes, services, events and performance counters of MS Lync. You can get more information here:   (...)

10 February 2012

Patrol > EMC ProSphere 1.5 Integration

Hi,   If EMC ProSphere is what was formerly known as ECC (EMC ControlCenter), then I can confirm that Sentry Software has NOT developed any integration between PATROL and EMC ProSphere.   However, I can confirm that Sentry's EMC KM leverages the (free) EMC SMI-S Provider (a.k.a. ECOM) to (...)

10 February 2012

BPPM for Microsoft Lync

Hi Serge,   Due to popular demand ;-) Sentry has built a monitoring template for its Monitoring Studio KM to monitor Microsoft Lync Server 2010.   We have an article which details how to setup the monitoring of MS Lync with BMC PATROL and Monitoring Studio KM.   (...)

10 February 2012

Re: Mid-tier "Caught exception:\undefined is null or not an object" when viewing Work Info of an Incident containing 3 or more consecutive underscores (___)

Hi   I have the same issue and I tried the last workaround: "Show URL and set it to 'FALSE'". However the error still persists. I would be very greatful if you could help me to resolve this issue   Regards

10 February 2012

Upgrade BBSA v8.0.6.222 to BSA v8.2

Ok, thanks for all your help. now i made it as answered

10 February 2012

Re: Operations Console Access to users based on the alerts to view

Hi,   I created a collector and added the collector to event folder. When I try to give access to the perticular event folder, available event folders in the admin console is showing as blank.   Why it is failing to show the event folders created? Do we need to restart BPPM or compile cell?   (...)

10 February 2012

Upgrade BBSA v8.0.6.222 to BSA v8.2

You should see old version ( the appserver is independent of the CONSOLE/GUI, i hope you are not talking about the same) The best place to see the appserver version is Start the GUI, Go to Infrastructure management - and on Application Servers node, click on your appserver , it will show you (...)

10 February 2012

File Deploy Job Options

Push Sync:   Using a File Deploy Job, you can copy files and directories to target servers and overwrite the corresponding files on those machines. Alternatively, you can copy only those files and directories that meet criteria you specify, a process called a synchronized push. If the files and (...)

10 February 2012

BMC Atrium Product Catalog Data 1.0.00.01 is now GA

Just to expand on this: We have been working very hard to get the Product Catalog Data Pack completed on time.  Unfortunately, our testing identified important issues that we decided had to be addressed before releasing, even though it meant slipping the date.  The date slipped because because (...)

10 February 2012

Upgrade BBSA v8.0.6.222 to BSA v8.2

Ok i will check agian in my test evn, but one more thing what we will see in the path after restore like   start -> Program -> BMC Software -> BBSA -> App Server old verison / new version ?

10 February 2012

LIKE Operator syntax for texts including [],{},(),# etc

Hi Ashwati,   Did you try this way using escape characters,   'Description' LIKE "%Customer \[Escalation\]%"

10 February 2012

Actions like ROBOCOPY, PSSERVICE are not executed in a script triggered by BEM

First note that your script _is_ executed, otherwise, you wouldn't get the out2.txt and out3.txt files.   When the cell runs a command, it uses  the account the mcell_xxxx service was started under. This is usally the local SYSTEM account.   In the script, you run the sc command, but you (...)

10 February 2012

Actions like ROBOCOPY, PSSERVICE are not executed in a script triggered by BEM

someone pleasee help me on this..

10 February 2012

Agent Configuration on remote machine

Please mark this discussion as answered. Thanks for the confirmation

10 February 2012

Upgrade BBSA v8.0.6.222 to BSA v8.2

Thanks for the reply, so as your suggestions:   1. Appserver : If i upgrade v8.0 to v8.2 , then there is no need to uninstall / reinstall , just simply restore the old                      backup folder for app and restore the DB. that is it? But in the app server if we see the version it will (...)

10 February 2012

Agent Configuration on remote machine

Thank you very much. It run successfully.

10 February 2012

Re: AIE and Integrator questions - Need help

It’s true , carte server has to be up and running if you want to run a JOB from AUI. If the JOBS don’t show up in the LIST then there is an issue with your AR Pentaho PLUGIN server for which you will have to check the AtriumPluginSvr log file. I am keeping my colleague Velan in Loop (...)

10 February 2012

AIE and Integrator questions - Need help

Thanks for helping out Yogesh.   There is an entry in NGIE:Config with a reference to 20000. I can get into the Jobs section in Atrium Console.  But it's blank. After 15mins, the buttons for creating/editing jobs turns on. I can create a job from the console but it doesn't show up in the list. (...)

10 February 2012

Re: AIE and Integrator questions - Need help

If you open a form NGIE:Config  then you will have the Carte Server port mentioned there, if its 20000 then netstat should have returned an entry in your case. If it doesn’t then that means Carte server is not running and you will not be able to start the JOBS from AUI console and the (...)

10 February 2012

LIKE Operator syntax for texts including [],{},(),# etc

Hi, I need to validate a particular text of below format .But, The concerned workflow runif is failing every time.Can any one help me with the syntax for including this text :   Customer [Escalation] .   'Description' LIKE "%Customer (...)

10 February 2012

Help! field attribute 'Currency Types' doesn't work! :(

Am using 7.6.04 and on all my forms, all of my currency field's attribute 'Currency Types' doesn't work at all. 'Create View Overlay' for the Form has been created. 'Create Overlay' for the field has also been created. The window that suppose to open up after clicking the button(on red circle) (...)

10 February 2012

Reporting on Audit Log in Business Objects

Would someone mind letting me know whether the audit log is available for reporting in the standard Business Objects universe which comes with Remedy 7.6? I would like to report on the history of certain field changes like status and pending code as we have been able to do in older versions of (...)

10 February 2012

Direct data monitors???

Thanks Garland   I'll give it a try and hopefully won't have to resort to the debugging side of things. Eitehr way I'll let you know how it goes.   Regards Don Mc

10 February 2012

AIE Data Mapping value conversion

Is it possible to create a data mapping in AIE which converts an external value to a valid value within the CMDB?  Specific example is importing records from an external source that uses numeric values for Status of a Computer System.  Need to convert external values from 0 to End of Life, 1 to (...)

10 February 2012

SRM Conditional Approval - Specific Person possible?

Hi Harry,   Thanks a lot for the doc. Will try this let you know.   Thank you, Karthik

10 February 2012

Re: SRM Conditional Approval - Specific Person possible?

See my attachment for conditional approvals   I used this to get it to work for a customer.

10 February 2012

Unable to setup Data Connection.

flush cache, check any firewalls which are blocking remedy / web server ports, check the active X / java settings in browser options, try other browser like mozilla firefox.   Amey.

10 February 2012

SRM Conditional Approval - Specific Person possible?

Hi Sanjeev,   Thanks for the reply. Could you be a little specfic about the customization. It could help a lot.   Thanks you, Karthik

10 February 2012

Re: Direct data monitors???

Have you tried the ProactiveNet Script monitor?  Based on your description, it sounds like that could be used for your purpose.   20023877:  FAQs regarding ProactiveNet Custom Script Monitor... The ProactiveNet Admin console can be used to create a Custom Script Monitor.  Essentially a script (...)

10 February 2012

Getting Error while installing AR System 7.1 Server "could not install ar system server services"

Hi KC,   I'm not too sure if you have done this, but have you tried launching AR System installer as an administrator from the Windows machine? I've experienced this error some time ago and all I did was remove all temp files, restarted machine, re-launched the AR installer as an admin, and (...)

10 February 2012

Re: Direct data monitors???

Thanks for your quick response   As it happens the locations use differrent user ID's, which means that if I call up the processes I can do so by  their process owner ID, which is not really relevant to the data collection but explains how I can seperate the two sets of processes from each (...)

10 February 2012

ARERR 12024

Hi Guys,   I've tried to export our Filters and Escalations, opened it as a text file and search for this error no., but again did not find anything.   Not sure if this is one of those Remedy mysteries that even science cannot explain =)) Or am I being too ignorant of what's going around this (...)

10 February 2012

Re: Operations Console Access to users based on the alerts to view

This is accomplished through Users, User Groups, and Roles.  ProactiveNet provides a hierarchical classification scheme that establishes   permissions that are granted to user groups based on roles assigned to the group.  Adding a group to one or more user group controls   what the user can do. (...)

10 February 2012

Re: Direct data monitors???

You can use the ProactiveNet Script monitor to monitor output from a script. I don't understand what you mean by   "separated by two location-specific" identifiers.       You could write a PATROL Knowledge Module, but only numeric data is going to be transferred to ProactiveNet.   If the (...)

10 February 2012

User Group Meeting (Save The Date) - February 24th, 2012

Hello Shannon & Deepak,   My name is Blaithin, I am happy to help support and contribute from the BMC side of things. Sorry for the lag in coverage.   Considering the date of 2/24 is right around the corner, I am available to help pull this together f or if you'd prefer to push it out a bit (...)

10 February 2012

Adding new currency field to computer system form

Hi, the explaination given is correct.  You add the additional field from the CMDB Console / Atrium Core Console, this propagates the changes through the system.  You do not add the field directly to the form in the Developer Studio.   Please refer to the CMDB guides for the process on how to (...)

10 February 2012

Direct data monitors???

Hi Everyone   I recently came upon a challenge which I would not have thought existed, but it could be that I have missed something.   A customer is having trouble with a particular ERM application which has been cusomt built for them. I has a processing queueing module which uses some (...)

10 February 2012

Weird Server-Side Table Effects...

Hi, you need to look into the Filter phasing and adjust your workflow in the table loop accordingly i.e. override Filter phasing by adding "`!" to the end of the associated workflow for it to commit correctly.   Check the guides on Filter phasing, or alternately there are a large number of (...)

10 February 2012

SCCM-CMDB Data Population

I used the SMS2CMDB document to get an idea of what tables to use.   For Computers. The basic info is in GS_COMPUTER_SYSTEM. But it's not enough to fill out the fields. So I created another CI mapping to the other tables GS_PC_BIOS GS_X86_PC_Memory I used the ResouceID to relate the different (...)

9 February 2012

ITSM - Contact Permissions Issue

Hello,   I just started working with ITSM. I'm running into issues with the permission groups. When i click 'People' form create or view link in Application Administration console , I get the below message.   You do not have the permssion to access People.  Please contact the system (...)

9 February 2012

AIE and Integrator questions - Need help

Hi,   I have this project where I have to import SCCM and SAP data into the CMDB.  This is my first time handling any of these.   Integrator has some issues with CPU utilizations so I started building things in AIE.   So far I have SCCM integration built in AIE. Basically they want 2 types of (...)

9 February 2012

Adding "Approve"and "Reject" Buttons to notifications

If you use Microsoft Outlook you can integrate it using the Remedy .net API and the forms functionality in Outlook.

9 February 2012

Don't want to have cancelled and closed Problem records display in a RKM search.

Hi,   One of our knowledge sources is the PBM:Problem Investigation form.  When we do a search the cancelled and closed Problem records display in KM and we don't want users to be able to view those.  Is there a way to configure or customize this?  (...)

9 February 2012

Weird Server-Side Table Effects...

Okay, I think I just proved the Heisenberg uncertainty principle using ArSystem...     I have a server-side table that I'm trying to loop over using a filter guide.   The thing is, later filters can't seem to see the data set by previous filters until I add a Message action.   Here's where it (...)

9 February 2012

ADDM's CAM 8.3 for application modelling - Business Application

Hi Simon,   Thanks for reply and it helped a lot. I am now formulating a plan to move application models from BMC_ApplicationSystem to BMC_Application and will following mapping what we have in ADDM.   Thanks, Raj Sinha

9 February 2012