Itil

Informations pratiques

Informations diverses.

A voir sur le net

Dernières infos

Customer Service making a difference and changing the way I travel to Europe

For the next two weeks I will be traveling Europe hosting a series of executive round tables on Application Portfolio Management based on the Nordea case study where they saved 3.5 million Euro's. (Download the Nordea case study.) Now, I love (...)

9 février 2012
source : To ITIL® V3 and Beyond : Travels with Rob Stroud

Service Catalog - The Driving Force to Deliver the Cloud

With the widespread adoption of cloud services, there is enormous effort to define offerings and align to market based pricing. Let's face it. If you are going through a cloud transformation initiative, one of your business drivers is to reduce (...)

3 février 2012
source : To ITIL® V3 and Beyond : Travels with Rob Stroud

R.I.P. IT?

After being a technology geek for the last 30 years, the one thing I know for certain is that the only constant is change! I love getting a new piece of technology and learning how it can make my life better. I am not alone in this; we are breeding (...)

1er février 2012
source : To ITIL® V3 and Beyond : Travels with Rob Stroud

The Future of Textbooks Will Define Our Future Workforce

Last week with their usual fanfare and fantastic marketing, Apple made a small but absolutely world changing announcement. They announced their new Education focused iBooks release and digitial textbooks strategy for the iPad. In short students can (...)

25 janvier 2012
source : To ITIL® V3 and Beyond : Travels with Rob Stroud

Lessons from Kodak and Other Failed Giants

When I was in film school, I remember a student asking a question in an advanced filmmaking workshop, "what brand of film will we use?" The professor said "Kodak. Is there any other?" When I read the recent news that Kodak filed for bankruptcy (...)

23 janvier 2012
source : To ITIL® V3 and Beyond : Travels with Rob Stroud