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14 January 2012

vExpert Spotlight: Simon Gallagher

vExpert Spotlight: Simon Gallagher Blog URL:  http://www.vinf.net Twitter handle: @vinf_net Current employer: Freelance Infrastructure Architect working in the EMEA consulting team of a major global service provider How did you get into IT? Being a Lego nerd as a child (...)

13 January 2012

ESXi 5.0 async QLogic driver 911.k1.1-19vmw fails on 8G fiber channel IBM Mezzanine Card (2008044)

ESXi 5.0 async QLogic driver 911.k1.1-19vmw fails on 8G fiber channel IBM Mezzanine Card (2008044) · After installing the the async driver provided by QLogic, 911.k1.1-9vmw, the firmware on the 8G IBM Mezzanine Card or IBM 44X1945 QLogic 8Gb FC (...)

12 January 2012

User Data Disk created in VMware View 4.0.x does not appear in View 4.5 or later (2006957)

User Data Disk created in VMware View 4.0.x does not appear in View 4.5 or later (2006957) · You cannot see your User Data Disks (UDDs) · UDDs created in VMware View 4.0.x do not appear in the View 4.5 or later Admin Console as Persistent Disks. · (...)

12 January 2012

VMware VirtualCenter Server Service fails to start with the vpxd log error: W32Util_RegisterEventLog: Could not open registry key (2005164)

VMware VirtualCenter Server Service fails to start with the vpxd log error: W32Util_RegisterEventLog: Could not open registry key (2005164) · You cannot start the VMware VirtualCenter Server Service · The vpxd log contains entries similar to: (...)

12 January 2012

Resynchronizing the database object reference identifiers for Lab Manager 4.x and vCenter Server 4.x (2000519)

Resynchronizing the database object reference identifiers for Lab Manager 4.x and vCenter Server 4.x (2000519) You see entries similar to these in VMware vCenter Lab Manager: · vCenter Lab Manager timed out trying to read the virtual machine’s file (...)

12 January 2012

Enabling TSO in a Windows virtual machine (1465)

Enabling TSO in a Windows virtual machine (1465) How do I enable TCP Segmentation Offloading (TSO) for a Windows virtual machine? TSO is available under these conditions: 1) The version of ESX Server you are running is between 2.1.x and 2.5.x, (...)

12 January 2012

Security servers switch to only listening over HTTP after upgrading to VMware View 4.6 or 5.0 (1035349)

Security servers switch to only listening over HTTP after upgrading to VMware View 4.6 or 5.0 (1035349) After upgrading to VMware View 4.6 or 5.0 or after a new installation of VMware View 4.6 or 5.0, you may experience these symptoms: · You cannot (...)

12 January 2012

A lock on ADAM database files prevent the VirtualCenter Server service from starting (1013476)

A lock on ADAM database files prevent the VirtualCenter Server service from starting (1013476) · The VirtualCenter Server service fails to start · The vCenter Server vpxd logs show that the VMwareVCMSDS service is not starting: [2009-08-18 (...)

12 January 2012

Incorrect Configuration of MTU on vSwitch Causes Packets to Drop (1008676)

Incorrect Configuration of MTU on vSwitch Causes Packets to Drop (1008676) · If Jumbo Frames are enabled on an ESX host and VMNIC Maximum Transmission Unit (MTU) is set at MAX (9000), dropped packets are observed in vmkernel log files. · The (...)

12 January 2012

Using Log4j to configure mailboxd logging in Zimbra Colloboration Server (2004904)

Using Log4j to configure mailboxd logging in Zimbra Colloboration Server (2004904) This article provides information on how to use log4j to generate debug logs for mailboxd in Zimbra Colloboration Server (ZCS). The Zimbra server uses log4j, a Java (...)

12 January 2012

Cannot login to the vCenter Server Appliance using the vSphere Client or vSphere Web Client after joining to Active Directory (2008986)

Cannot login to the vCenter Server Appliance using the vSphere Client or vSphere Web Client after joining to Active Directory (2008986) · After successfully joining the vCenter Server Appliance to an Active Directory, you cannot log in to the vCenter (...)

12 January 2012

Windows 7 KMS activation fails on View virtual desktops (2009481)

Windows 7 KMS activation fails on View virtual desktops (2009481) · During provisioning, Windows 7 linked clones fail to activate. · You are unable to activate a Windows guest operating system using manual KMS activation. · While activating a Windows (...)

12 January 2012

Upgrading to vCenter Server 5.0 fails with the error: Failed to execute dbuHelper.exe (2010529)

Upgrading to vCenter Server 5.0 fails with the error: Failed to execute dbuHelper.exe (2010529) · Cannot upgrade to vCenter Server 5.0 · Upgrading to vCenter Server 5.0 fails · In the VCDatabase Upgrade log, you see entries similar to: [2/12/2011 (...)

12 January 2012

Control buttons for Calls as well as the Info Panel are missing from Call screen on one or more calls. (2011017)

Control buttons for Calls as well as the Info Panel are missing from Call screen on one or more calls. (2011017) · All of the control buttons on the bottom of the screen are missing. These include Internal, External, Defer, Save, Close, Close New, (...)

12 January 2012

Registered pseudo devices displayed as "Unknown Unknown" (2011733)

Registered pseudo devices displayed as "Unknown Unknown" (2011733) On ESXi 5.0 Servers, the description of a device that is registered as a pseudo device is displayed as "UNKNOWN UNKNOWN" in the vSphere Client, and in the output of "esxcli network (...)

12 January 2012

Using vCloud Connector to copy a vApp from Public catalog in vCD fails [v. 1.5 only] (2011911)

Using vCloud Connector to copy a vApp from Public catalog in vCD fails [v. 1.5 only] (2011911) Using vCloud Connector to copy a vApp from Public catalog in vCD fails [v. 1.5 only] Attempting to copy from a Public catalog (ie, one not owned by the current (...)

12 January 2012

A week in virtualization

A week in virtualization On Monday, vSphere won the prestigious Infoworld Technology of the Year award, and we are all very excited about that. Infoworld publishes the awards in a series of 25 slides which you can download from their page. Congratulations to the vSphere team! (...)

11 January 2012

vExpert Spotlight: André Pett

vExpert Spotlight: André Pett VMware Community: a.p. Twitter handle: @ap_unleashed Current employer: Netzwerk GmbH (Germany)  How did you get into IT? During my apprenticeship as an electronics technician I got myself a Sharp PC-1500 with 2KB memory (for the younger (...)

11 January 2012

Using a Screen Resolution of 1024 x 768 in a Red Hat Enterprise Linux 5 Virtual Machine (1001511)

Using a Screen Resolution of 1024 x 768 in a Red Hat Enterprise Linux 5 Virtual Machine (1001511) When using VMware ESX, after installing Red Hat Enterprise Linux (RHEL) 5 on a virtual machine, even if a screen resolution of 1024 x 768 is selected, (...)

11 January 2012

Hard disk / RDM removal from a powered on virtual machine (1004910)

Hard disk / RDM removal from a powered on virtual machine (1004910) You are experiencing these issues: · Unable to remove hard disk / RDM while a virtual machine is powered on. · Unable to power on a suspended virtual machine. A locking (...)

11 January 2012

Disabling Linked Mode for vCenter Server (1010432)

Disabling Linked Mode for vCenter Server (1010432) This article provides information on disabling linked mode in VMware vCenter Server 4.0.x. To disable linked mode, isolate the vCenter Server instance from the Linked Mode group: 1) Click Start > All (...)

11 January 2012

How to disable the CIM agent on the ESX/ESXi host (1025757)

How to disable the CIM agent on the ESX/ESXi host (1025757) This article provides the commands to disable the CIM agent on the ESX/ESXi host.   You may want to disable the CIM agent if it causes the vpxa watchdog service to restart management (...)

11 January 2012

Downgrading from Fusion 4 to Fusion 3 (2005310)

Downgrading from Fusion 4 to Fusion 3 (2005310) This article provides the steps to downgrade from Fusion 4 to Fusion 3. To downgrade your installation of Fusion 4 to Fusion 3: 1) Fusion 4.x uses a different hardware version than Fusion 2.x or 3.x. (...)

11 January 2012

P2V fails at 99% for RHEL 6 using VMware vCenter Converter 5.0 (2007355)

P2V fails at 99% for RHEL 6 using VMware vCenter Converter 5.0 (2007355) · A physical to virtual (P2V) conversion for RHEL 6 fails at 99% · You see the error: Failed: An error occurred during the conversion · The converter log contains the error: (...)

11 January 2012

During a vMotion failure, the IBM server fails with a PSOD and reports a PF Exception 14 error (2007647)

During a vMotion failure, the IBM server fails with a PSOD and reports a PF Exception 14 error (2007647) When using an IBM server, you experience these issues: · vMotion of a virtual machine fails · After vMotion fails, the host fails with a PSOD · (...)

11 January 2012

VMware Service Manager fails to send email notifications after completing workflow tasks (2011301)

VMware Service Manager fails to send email notifications after completing workflow tasks (2011301) · VMware Service Manager does not send an email notification after completing a workflow task · An email test send is successful To resolve this issue: (...)

11 January 2012

On Linux, vCLI installer error results when CPAN is unable to install Perl modules (2011425)

On Linux, vCLI installer error results when CPAN is unable to install Perl modules (2011425) When you use the installer for  vCLI 5.0 or later to install vCLI on a Linux system, the following error might appear: CPAN not able to install following (...)

11 January 2012

Unmanaged vShield Endpoint 1.0 components remain after upgrading vShield Manager from 4.1 to 5.0 (2011482)

Unmanaged vShield Endpoint 1.0 components remain after upgrading vShield Manager from 4.1 to 5.0 (2011482) · Upgrading vShield Manager from 4.1 to 5.0 without first uninstalling vShield Endpoint 1.0, unmanaged vShield Endpoint 1.0 components remain (...)

11 January 2012

vSphere HA (FDM) agent fails to install on an ESXi host when network traffic throughput between ESXi and vCenter Server is insufficient (2011688)

vSphere HA (FDM) agent fails to install on an ESXi host when network traffic throughput between ESXi and vCenter Server is insufficient (2011688) · HA fails to configure on an ESXi 5.0 host · Unable to configure HA on an ESXi 5.0 host. · In the (...)

11 January 2012

Unable to change the DNS settings in vCloud Director on an Organization vDC (2010457)

Unable to change the DNS settings in vCloud Director on an Organization vDC (2010457) · Cannot change the DNS settings in vCloud Director on an Organization vDC · You are unable to change an organization network that is set to connect directly to (...)

11 January 2012

Service Manager IPK Workflow rules do not get activated when a call is saved (2010770)

Service Manager IPK Workflow rules do not get activated when a call is saved (2010770) · When all criteria for a Service Manager IPK Workflow rule are satisfied and you click the Save button on the Service Manager call, the call is saved but the IPK (...)

11 January 2012

Cannot change the name of the vCloud Connector 1.5 appliance (2010799)

Cannot change the name of the vCloud Connector 1.5 appliance (2010799) · Cannot change the name of the vCloud Connector 1.5 appliance · When you change the name of the vCloud Connector 1.5 appliance, it reverts to the original name after a reboot of (...)

11 January 2012

Officer cannot take ownership of a request generated through the Service Manager customer portal (2010800)

Officer cannot take ownership of a request generated through the Service Manager customer portal (2010800) · Officers are unable to edit the workflow request created by a customer in the Service Manager customer portal · The customer has used the (...)

11 January 2012

Linking a request and selecting the Copy Details option in Service Manager fails with the error: Navigation to the page was cancelled (2010930)

Linking a request and selecting the Copy Details option in Service Manager fails with the error: Navigation to the page was cancelled (2010930) · Linking a request and selecting the Copy Details option in Service Manager fails · You see the error: (...)

11 January 2012

Service Manager allows officers to add Forum Officers to calls for which they are not the current officer (2011086)

Service Manager allows officers to add Forum Officers to calls for which they are not the current officer (2011086) · Service Manager allows you to add Forum Officers to calls for which you are not the current officer · You can open Forum Officers (...)

11 January 2012

vSphere HA agent is unreachable and the Summary tab of the ESXi host reports the error: vSphere HA reports that an agent is in the Agent Unreachable state (2011192)

vSphere HA agent is unreachable and the Summary tab of the ESXi host reports the error: vSphere HA reports that an agent is in the Agent Unreachable state (2011192) · The vSphere HA agent is unreachable · In the Summary tab of the affected ESXi host, (...)

11 January 2012

The vendorId, subVendorId, deviceId, and subDeviceId in the WSDL platform are incorrectly represented as xsd:short (2011773)

The vendorId, subVendorId, deviceId, and subDeviceId in the WSDL platform are incorrectly represented as xsd:short (2011773) The vendorId, subVendorId, deviceId, and subDeviceId in Web Service Definition Language (WSDL) are represented as xsd:short, (...)

11 January 2012

ESXi 5.0 issues with PXE booting virtual machines with Citrix Provisioning Server (2008436)

ESXi 5.0 issues with PXE booting virtual machines with Citrix Provisioning Server (2008436) · After upgrading to ESXi 5.0, PXE servers provided by Citrix Provisioning Server report issues while PXE booting a virtual machine. · Virtual machine becomes (...)

10 January 2012

HA and DRS appear disabled when a Storage Profile is enabled or disabled on a cluster (2008203)

HA and DRS appear disabled when a Storage Profile is enabled or disabled on a cluster (2008203) · vCenter Server 5.0 feature Storage Profile is enabled or disabled on a cluster · HA and DRS status show off on the cluster summary · HA agent on the (...)

10 January 2012

Enabling Integrated Security within VMware Service Manager (2003750)

Enabling Integrated Security within VMware Service Manager (2003750) Officers and customers imported from a directory server via Directory Integration can be authenticated against their Directory Server of origin. When the user logs in to VSM, they (...)

10 January 2012

vMotion fails in ESX hosts with 10Gb uplinks (2001417)

vMotion fails in ESX hosts with 10Gb uplinks (2001417) In ESX 4.1 hosts that use 10Gb uplinks for the vmkernel portgroup, you experience these symptoms: · vMotion fails when entering the maintenance mode · vMotion fails when evacuating the host · In (...)

10 January 2012

Enabling SSH/SCP on the vCenter Operations Standard appliance (2011420)

Enabling SSH/SCP on the vCenter Operations Standard appliance (2011420) This article provides steps to enable SSH/SCP on the vCenter Operations Standard appliance.   You may want to enable SSH/SCP when: · You are unable to SSH or perform a file copy (...)

10 January 2012

Character limitations in vCloud Director 1.5 (2011305)

Character limitations in vCloud Director 1.5 (2011305) This article provides information about character limitations on names and descriptions in vCloud Director 1.5. This table provides the character limitations on name and description in vCloud (...)

10 January 2012

After upgrading to vCloud Director 1.5, creating and deploying vShield Edge devices fail with the error: Creating/configuring the VR failed (2007520)

After upgrading to vCloud Director 1.5, creating and deploying vShield Edge devices fail with the error: Creating/configuring the VR failed (2007520) After upgrading to vCloud Director (vCD) 1.5 and then subsequently upgrading vShield Manger to 5.0, (...)

10 January 2012

Troubleshooting a database error that appears while using Capacity Planner (1005545)

Troubleshooting a database error that appears while using Capacity Planner (1005545) · Cannot connect to database · An error appears indicating that the database cannot be opened: Module = VMware Capacity Planner Data Manager Function = OpenDatabase (...)

10 January 2012

VMware ESXi 5.0 Patch ESXi500-201112402-BG: Updates tools-light (2007672)

VMware ESXi 5.0 Patch ESXi500-201112402-BG: Updates tools-light (2007672) Release date: December 15, 2011 Patch Category Bug Fix Patch Severity Important Build For build information, see KB 2007680. Host Reboot Required No Virtual Machine Migration (...)

10 January 2012

vCloud Director Web interface displays erroneous entries when an LDAP-based Organization Administrator creates a catalog or catalog item (2007153)

vCloud Director Web interface displays erroneous entries when an LDAP-based Organization Administrator creates a catalog or catalog item (2007153) · When an Organization Administrator (Org Admin) logs in to an Organization Interface of vCloud (...)

10 January 2012

Performing long running vCloud Director tasks fail and report the error: java.net.SocketException: Connection reset or java.net.SocketException: Read timed out (2007340)

Performing long running vCloud Director tasks fail and report the error: java.net.SocketException: Connection reset or java.net.SocketException: Read timed out (2007340) · After a failure message when performing long running tasks in vCloud Director (...)

10 January 2012

Cluster warning for ESXi Shell and SSH appear on an ESXi 5 host (2003637)

Cluster warning for ESXi Shell and SSH appear on an ESXi 5 host (2003637) · ESXi host shows the error: ESXi Shell for the Host has been enabled · ESXi host shows the error: SSH for the host has been enabled Note: This article pertains to vSphere 5.0. (...)

10 January 2012

Starting vCloud Director fails with the error: Unable to connect to database (2006171)

Starting vCloud Director fails with the error: Unable to connect to database (2006171) · Cannot start vCloud Director (vCD) · Starting vCD fails · In the application.log file, you see entries similar to: 2011-08-24 12:10:00,499 | INFO     | Start (...)

10 January 2012

Starting vCloud Director fails with the error: Could not bind network port: 80 (2006172)

Starting vCloud Director fails with the error: Could not bind network port: 80 (2006172) · Cannot start vCloud Director (vCD) · Starting vCD fails · In the application.log file, you see entries similar to: VMware Cloud Director 1.0.0.285979  (...)

10 January 2012

Deploying an SSL Certificate Chain for View Connection Server and Security Server (2011848)

Deploying an SSL Certificate Chain for View Connection Server and Security Server (2011848) To use a signed SSL certificate for a View Connection Server instance or security server, you must import a jks keystore into the View server. The jks (...)

10 January 2012

Cannot log in to ESXi 5.0 hosts in a large domain environment using Active Directory user accounts (2011543)

Cannot log in to ESXi 5.0 hosts in a large domain environment using Active Directory user accounts (2011543) In a large domain environment with more than 50,000 users or groups, you experience these symptoms: · Cannot connect to the ESXi 5.0 host (...)

10 January 2012

Notice of End of Availability and End of Support Life for VMware vCloud Request Manager (2010767)

Notice of End of Availability and End of Support Life for VMware vCloud Request Manager (2010767) This article provides a transcript of the communication sent by VMware in mid December, 2011 about the End of Availability and End of Support Life for (...)

10 January 2012

Creating a routed network in vCloud Director fails with the error: Code : 70509, Description : Unable to create vShield Edge VM (2010225)

Creating a routed network in vCloud Director fails with the error: Code : 70509, Description : Unable to create vShield Edge VM (2010225) · You are unable to create a routed network from vCloud Director (vCD) · You are unable to update the network (...)

10 January 2012

New Articles Published for Week Ending 1/7/12

New Articles Published for Week Ending 1/7/12 Datacenter vCenter Protect Essentials and Essentials Plus FAQ (2010727) Date Published: 1/3/2012 VMware ESX Installing VMware Tools on a Windows virtual machine fails with the the error: The Microsoft Runtime DLL (...)

9 January 2012

vExpert Spotlight: Barry Coombs

vExpert Spotlight: Barry Coombs Blog URL: www.virtualisedreality.com, www.handsonvirtualization.com Twitter handle: @virtualisedreal Current employer: computerworld.co.uk How did you get into IT? I have always had a passion for IT and technology in general, after studying (...)

9 January 2012

Historical performance data in vCenter Server does not get saved (2011523)

Historical performance data in vCenter Server does not get saved (2011523) · Historical performance data for all objects in the vCenter Server inventory fail to get saved at the same point in time · Restarting the VMware VirtualCenter Server service (...)

9 January 2012

Updated link in the history of a Knowledge Base article does not show the correct information (2011430)

Updated link in the history of a Knowledge Base article does not show the correct information (2011430) After you make changes to the Knowledge Base article in Service Manager, the Updated link in the history of the article does not show the correct (...)

9 January 2012

vCenter Configuration Manager collections fail when collecting file system data with large number of nested folders and files (2011303)

vCenter Configuration Manager collections fail when collecting file system data with large number of nested folders and files (2011303) · vCenter Configuration Manager (vCM) collections fail to collect file system data using the Default Filter Set on (...)

9 January 2012

Accessing the Heartbeat tab in vSphere Client for the first time causes a #2032 error (2004366)

Accessing the Heartbeat tab in vSphere Client for the first time causes a #2032 error (2004366) · Clicking the Heartbeat tab of the vSphere Client for the first time results in the the error: #2032 · The plug-in fails to load properly When the (...)

9 January 2012

Scheduling a patch deployment in vCenter Configuration Manager fails with an Internet Explorer script error (2011280)

Scheduling a patch deployment in vCenter Configuration Manager fails with an Internet Explorer script error (2011280) · Cannot schedule a patch deployment in vCenter Configuration Manager (vCM) · When scheduling a patch deployment in vCM, you see the (...)

9 January 2012

Linux host fails with a blue screen when attempting to open VMware Workstation (2010585)

Linux host fails with a blue screen when attempting to open VMware Workstation (2010585) After installing VMware Workstation on a Linux host, the system fails with a blue screen when you attempt to start VMware Workstation. This issue occurs because (...)

9 January 2012

Close Reason in the Service Manager Call Close screen disappears when calls are forwarded for closure (2011299)

Close Reason in the Service Manager Call Close screen disappears when calls are forwarded for closure (2011299) · When Closure Rules are configured in Service Manager and calls are forwarded to a group for Closure, the Reason in the Call Close screen (...)

9 January 2012

Updating an ESX host using vCenter Update Manager (1019545)

Updating an ESX host using vCenter Update Manager (1019545) This article provides a quick reference to the information needed for updating an ESX host using vCenter Update Manager. Note: Because each environment is different, many configuration (...)

8 January 2012

Customizing a Windows 7 32bit operating system fails with the error: Windows could not finish configuring the system (1034618)

Customizing a Windows 7 32bit operating system fails with the error: Windows could not finish configuring the system (1034618) · Guest operating system customization fails · Unable to customize a Windows 7 32bit operating system · Running (...)

8 January 2012

Color changes in the Styles tab of Service Manager Designer affect all calls instead of only the previewed call (2011591)

Color changes in the Styles tab of Service Manager Designer affect all calls instead of only the previewed call (2011591) · When you change the color options in the Styles tab of Designer and click Refresh, color changes are applied to newly created (...)

8 January 2012

Opening a Service Manager report exported to Microsoft Excel fails with the error: Excel found unreadable content in 'ReportName.xls' (2011492)

Opening a Service Manager report exported to Microsoft Excel fails with the error: Excel found unreadable content in 'ReportName.xls' (2011492) After generating a report in the Report module of VMware Service Manager and exporting it to Microsoft (...)

8 January 2012

Person Details screen in VMware Service Manager 9.x is prepopulated with search terms that appear in uppercase (2011484)

Person Details screen in VMware Service Manager 9.x is prepopulated with search terms that appear in uppercase (2011484) In VMware Service Manager, you experience these symptoms after searching for a person whose information does not exist in the (...)

8 January 2012

Requests/task message templates in Service Manager Designer show bad field descriptions (2011337)

Requests/task message templates in Service Manager Designer show bad field descriptions (2011337) · In Service Manager Designer, several requests/task message templates are forwarded to RECV_OFFICER_REF$AR_PERSON.DISPLAY|RECV_GROUP_REF$ (...)

8 January 2012

vCenter Configuration Manager collections in an Oracle Linux system fails (2011298)

vCenter Configuration Manager collections in an Oracle Linux system fails (2011298) · Cannot perform a vCenter Configuration Manager (vCM) collection from an Oracle Linux 5.7 system · vCM collections for all data types in an Oracle Linux 5.7 system (...)

8 January 2012

Guest operating system cannot connect to the physical serial port (1001979)

Guest operating system cannot connect to the physical serial port (1001979) · Virtual machine is unable to connect to serial connection on ESX. · You see these errors: [msg.serial.device.locked] Unable to obtain lock for file (...)

8 January 2012

NOT_IMPLEMENTED Errors in Windows NT, 2000, XP, and Server 2003 virtual machines on ESX Server 2.0 and 2.1 (1306)

NOT_IMPLEMENTED Errors in Windows NT, 2000, XP, and Server 2003 virtual machines on ESX Server 2.0 and 2.1 (1306) You encounter a NOT_IMPLEMENTED error if you perform one of these actions on ESX Server 2.0 or 2.1: · Reconfigure a Windows Server (...)

8 January 2012

Officers are not listed in alphabetical order in the Service Manager Call Forward screen (2011090)

Officers are not listed in alphabetical order in the Service Manager Call Forward screen (2011090) · In the Service Manager Call Forward screen, officers are not listed in alphabetical order · When you select Officers by Groups, officers are not (...)

8 January 2012

Hardware Status tab error: No new host data available. Data will be updated in 5 minutes (1030536)

Hardware Status tab error: No new host data available. Data will be updated in 5 minutes (1030536) When you click the Hardware Status tab while focused on a specific host when using vCenter Server to display CIM data for the host, you may experience (...)

8 January 2012

Powering on a virtual machine pauses at 95% while waiting for a question to be answered (1027096)

Powering on a virtual machine pauses at 95% while waiting for a question to be answered (1027096) · Powering on a virtual machine pauses at 95% · In the vSphere Client, the Summary tab for the virtual machine shows a yellow message similar to: · · (...)

8 January 2012

Mounting an .ISO image inside the vSphere Management Assistant (1024143)

Mounting an .ISO image inside the vSphere Management Assistant (1024143) · Mounting a CD ROM from vSphere Management Assistant (vMA) fails · You see an I/O error. To ensure that the CD ROM is mounted correctly: 1) In the vSphere Client inventory, (...)

8 January 2012

Creating a role and assigning virtual machine creation and management privileges to a Domain or Local User/Group (1023189)

Creating a role and assigning virtual machine creation and management privileges to a Domain or Local User/Group (1023189) This article provides steps to create a role and assign the privileges necessary for a Domain or Local User/Group to create, (...)

8 January 2012

Template shows as Disconnected in vCenter Server (1005719)

Template shows as Disconnected in vCenter Server (1005719) Templates are not registered on an ESX/ESXi host the same way as virtual machines. For example, if you run vmware-cmd –l on the host from the Service Console, you do not see the template (...)

8 January 2012

Storing a virtual machine swap file in a location other than the default (1004082)

Storing a virtual machine swap file in a location other than the default (1004082) This articles provides steps to change the default location of your virtual machines swap files. Moving the swap file to an alternate datastore is a useful (...)

8 January 2012

Applying a host profile causes compliance failure (2002488)

Applying a host profile causes compliance failure (2002488) When trying to complete the host profile application or after applying the profile, you see these compliance failures:   Specification state absent from host: device '' state (...)

8 January 2012

Unable to search for customers in the Customer QD field in Service Manager using the ",firstname" format (2010721)

Unable to search for customers in the Customer QD field in Service Manager using the ",firstname" format (2010721) · When searching for a customer in the Customer QD field in Service Manager 9.x, you are unable to search using the ,firstname format. (...)

8 January 2012

VMware VirtualCenter Management Webservices service fails to start (2005743)

VMware VirtualCenter Management Webservices service fails to start (2005743) · The VMware VirtualCenter Management Webservices service fails to start · Performance Data does not display on the vCenter Server · You may see this error when viewing (...)

7 January 2012

A Linux virtual machine on vSphere 4.1 configured with clock=pit does not boot past initrd/boot/initrd-2.6.16.60-0.21-smp (2003458)

A Linux virtual machine on vSphere 4.1 configured with clock=pit does not boot past initrd/boot/initrd-2.6.16.60-0.21-smp (2003458) · A Linux virtual machine on vSphere 4.1 is configured with clock=pit · The virtual machine does not boot past (...)

7 January 2012

Troubleshooting vSphere Auto Deploy (2000988)

Troubleshooting vSphere Auto Deploy (2000988) This article provide troubleshooting guidance on VMware Auto Deploy.   Auto Deploy is a new feature of vSphere 5.0 that can be used to quickly provision and configure ESXi hosts.   *Note*: For more (...)

7 January 2012

Cannot mount a USB key or disk device media to an ESX/ESXi host (1036340)

Cannot mount a USB key or disk device media to an ESX/ESXi host (1036340) · Cannot connect a USB key or disk device media to the ESX/ESXi host · Connecting a USB key or disk device media to the ESX/ESXi host fails Note: You may want to connect a USB (...)

7 January 2012

Removing unwanted plug-ins from vCenter Server (1025360)

Removing unwanted plug-ins from vCenter Server (1025360) When using 3rd party management products for vCenter Server, these plug-ins appear in the Available Plug-ins list. Some of these products may not have an uninstaller to remove the entry under (...)

7 January 2012

vCenter Server 4.x and 5.0 upgrade fails with Oracle Database upgrade error: error occurred while retrieving database version (1024536)

vCenter Server 4.x and 5.0 upgrade fails with Oracle Database upgrade error: error occurred while retrieving database version (1024536) · When upgrading from vCenter Server 4.0 to 4.1, the database upgrade fails · When upgrading from vCenter Server (...)

7 January 2012

Disabling the HotAdd/HotPlug capability in ESX 4.x virtual machines (1012225)

Disabling the HotAdd/HotPlug capability in ESX 4.x virtual machines (1012225) · NICs and SCSI controllers appear as removable devices. · The Safely Remove Hardware option for the virtual hardware appears in the Windows System Tray.  This article (...)

7 January 2012

Changing the log location of vCenter Server 4.0 Tomcat services (1021939)

Changing the log location of vCenter Server 4.0 Tomcat services (1021939) This article provides steps to change the location of sms.log, vws.log, and cim-diag.log to another datastore or folder. The vCenter Server plugins process vim.logdir, which (...)

7 January 2012

Enabling Update Manager plug-in when remotely accessing vCenter Server fails (1020291)

Enabling Update Manager plug-in when remotely accessing vCenter Server fails (1020291) · Cannot enable Update Manager plug-in when remotely accessing vCenter Server · Enabling Update Manager plug-in within a vSphere Client connected remotely to (...)

7 January 2012

Different VMware Tools status in Windows virtual machines running on ESX host (1008907)

Different VMware Tools status in Windows virtual machines running on ESX host (1008907) VMware Tools is packaged with ESX host. With each ESX host upgrade, a new VMware Tools upgrade might be available. Whenever ESX host is upgraded, you need to (...)

7 January 2012

Windows 2008 64bit fails to load: CPU not compatible with 64bit mode (1007009)

Windows 2008 64bit fails to load: CPU not compatible with 64bit mode (1007009) · Windows 2008-64 fails to install · You see this error in the guest operating system: Windows failed to start. A recent hardware or software change might be the cause. To (...)

7 January 2012

vCenter Server 5.0 does not support MS SQL Server 2005 Express (2006706)

vCenter Server 5.0 does not support MS SQL Server 2005 Express (2006706) This article provides information related to the database that can be used in vCenter Server 5.0. The SQL 2005 Express edition is not a supported database with vCenter Server (...)

7 January 2012

Error after upgrading to vCenter Server 5.0: com.vmware.converter alert unable to retrieve health data (2006132)

Error after upgrading to vCenter Server 5.0: com.vmware.converter alert unable to retrieve health data (2006132) · After upgrading to vCenter Server, 5.0, the vCenter Server Status shows an error similar to: com.vmware.converter alert unable to (...)

7 January 2012

vExpert Spotlight: Jonathan Franconi

vExpert Spotlight: Jonathan Franconi img alt="JonathanFranconi" class="asset asset-image at-xid-6a00d8341c328153ef0162ff07931f970d" src="http://blogs.vmware.com/.a/6a00d8341c328153ef0162ff07931f970d-200wi" style="width: (...)

6 January 2012

Person Details screen in VMware Service Manager 9.x is pre-populated with search terms in uppercase letters (2011484)

Person Details screen in VMware Service Manager 9.x is pre-populated with search terms in uppercase letters (2011484) When you perform a search for a person whose information does not exist in the system, selecting Add New causes the Person Details (...)

6 January 2012

An ESXi host halts and displays a purple diagnostic screen when using Network I/O Control with a Network Adapter that does not support VLAN Offload (2011474)

An ESXi host halts and displays a purple diagnostic screen when using Network I/O Control with a Network Adapter that does not support VLAN Offload (2011474) When: · You are using a network adapter driver that does not support VLAN Offload · You have (...)

6 January 2012

vFabric AppInsight shows a blank page in IE9 on Windows 2008 R2 (2011358)

vFabric AppInsight shows a blank page in IE9 on Windows 2008 R2 (2011358) When you try to log into vFabric AppInsight on IE9 on Windows 2008 R2, you get a blank page. This issue occurs when IE ESC (Internet Explorer Enhanced Security Configuration) (...)

6 January 2012